1. What Information We Collect

When you visit or shop on our website, we may collect:

• Your name, phone number, and email address when you register or place an order
• Your delivery address for shipping purposes
• Payment information — processed securely through our payment gateway; we do not store your card details
• Your browsing activity on our website such as pages visited and products viewed
• Device information such as browser type and IP address

2. Why We Collect It

We use your information only to:

• Process and deliver your orders
• Send you order confirmations and updates
• Respond to your queries and customer service requests
• Send you offers and new arrivals — only if you have opted in
• Improve our website and shopping experience

We do not sell, rent, or share your personal data with any third party for their marketing purposes.

3. Payment Security

All payments on our website are processed through a secure, certified payment gateway. Your card and payment details are encrypted and never stored on our servers. We comply with standard payment security practices.

4. Sharing Your Information

We share your information only when necessary:

• With our delivery and logistics partners to ship your order
• With our payment gateway provider to process your payment
• With government or legal authorities if required by Indian law

We do not share your information with anyone else.

5. Cookies

Our website uses cookies — small files stored on your device — to remember your preferences, keep items in your cart, and understand how people use our site. You can disable cookies in your browser settings, but some parts of the website may not work properly if you do.

6. Your Rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Access the personal data we hold about you
• Correct any inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications at any time

To exercise any of these rights, write to us at urvasisalem@gmail.com or call 7904456333.

7. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. However, no internet transmission is 100% secure. We encourage you to use a strong password and keep your account details confidential.

8. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review it periodically.

10. Contact Us

For any privacy-related concerns:
Urvasi, Bazaar Street, Anna Colony, Salem – 636001, Tamil Nadu
📧 urvasisalem@gmail.com
📞 7904456333